xbjee's Terms and Conditions

Last Updated: January 2026

1. General Provisions

These terms and conditions ("Terms") form a legal agreement between the xbjee platform and its users. xbjee is a trusted online betting and casino platform providing services to users in Bangladesh.

These Terms are explained in both English and Bengali. In the event of any conflict, the Bengali version shall be considered applicable. xbjee reserves the right to change these Terms at any time without prior notice. The date of the latest update will always be shown at the top of this page.

By continuing to use this platform, you will be considered to have accepted the revised Terms. If you have any questions, please contact us through our 24/7 live chat support.

2. Eligibility and Registration

2.1 Age Requirement

To register and use the xbjee platform, you must be at least 21 years of age. Use of this platform by minors is strictly prohibited. xbjee may request necessary documents for age verification at any time.

2.2 Registration Terms

At the time of registration, you must meet the following conditions:

• You must provide accurate and truthful personal information.
• Each person may create only one account.
• Multiple accounts may not be created from the same IP address or device.
• The email address and phone number provided must be active and valid.
• Sharing account information with third parties is prohibited.

2.3 Identity Verification (KYC)

To ensure security and prevent money laundering, xbjee follows a KYC (Know Your Customer) process. A copy of a national identity card or passport may be requested for withdrawals or transactions above a certain amount. If verification is not completed within the specified time, the account may be temporarily suspended.

3. Account Management

3.1 Account Security

It is your responsibility to keep your account password and login information secure. If you suspect unauthorized access to your account, notify our support team immediately. xbjee is not responsible for losses caused by insecure account management.

3.2 Account Balance

The account balance is for use on the xbjee platform only. No interest or additional funds are applicable on the balance. Transferring balance to third parties is strictly prohibited.

4. Deposits and Withdrawals

4.1 Deposit Rules

xbjee currently accepts Bangladesh's major mobile banking methods: bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳500. Deposits are generally added to the account instantly.

• Minimum deposit: ৳500 (for each method).
• Deposit details must be filled in correctly.
• Deposits must be made only from your own banking or mobile banking account.
• Deposits through third parties are prohibited.

4.2 Withdrawal Rules

The minimum amount for a withdrawal is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours. The following conditions apply to withdrawals:

• Minimum withdrawal: ৳500.
• Withdrawal time: 30 minutes to 3 hours.
• Withdrawal requests will only be processed for verified accounts.
• Wagering requirements must be met before bonus balance can be withdrawn.
• Withdrawals may be placed on hold in cases of suspicious activity.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members are eligible to receive a 120% bonus on their first deposit, up to ৳8,000. A 20x wagering requirement must be met to withdraw this bonus. The detailed terms of the bonus are stated below.

5.2 Bonus Terms

• Each bonus offer has its own validity period and conditions.
• Bonus funds may not be withdrawn until the wagering requirement has been met.
• The same bonus may not be claimed more than once on a single account.
• xbjee reserves the right to cancel a bonus in cases of bonus abuse.
• Certain game categories do not contribute to bonus wagering.

5.3 VIP Program

The xbjee VIP program has four tiers. The weekly cashback rate for each tier is as follows:

• Bronze — up to 0.2% weekly cashback.
• Silver — up to 0.4% weekly cashback.
• Gold — up to 0.6% weekly cashback.
• Platinum — up to 0.8% weekly cashback.

You can advance to a higher tier through regular and active play. Details of VIP benefits are subject to change and the latest updates will be published on the platform.

6. Betting Rules

6.1 General Betting Rules

All bets on the xbjee platform are placed in accordance with the applicable rules. Once a bet has been confirmed, it generally cannot be cancelled or amended. If an event is cancelled, the bet amount will be handled in accordance with xbjee's specific policy.

6.2 Technical Errors

xbjee reserves the right to cancel bets placed on the basis of incorrect odds or statistics displayed due to a technical error or system failure. In such situations, the original bet amount will be refunded.

6.3 Maximum Payout

A maximum payout limit applies for each game and betting market. This limit may vary by game and market. Details of specific limits can be found on the relevant game page on the platform.

7. Prohibited Activities

The following activities are strictly prohibited on the xbjee platform:

• Any attempt at money laundering or use of illegal funds.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
• Creating multiple accounts to claim bonuses.
• Selling or transferring an account to a third party.
• Placing bets using automated software or bots.
• Creating an account using a false identity or information.
• Attempting to hack the platform's systems or gain unauthorized access.
• Conducting fraudulent activities against other users.

Involvement in any of the above activities will result in the immediate closure of the relevant account, all balances may be forfeited, and legal action will be taken if necessary.

8. Limitation of Liability

xbjee strives to provide uninterrupted service as much as possible, however xbjee accepts no responsibility in the following situations:

• Losses caused by loss of internet connection.
• Disruptions caused by third-party service providers.
• Force majeure events such as natural disasters or cyber attacks.
• Losses resulting from a user's own account information being compromised.
• Problems caused by the user's device or software.

xbjee's total liability in any case will not exceed the total deposit amount made by the relevant user in the preceding 30 days.

9. Privacy and Data Protection

xbjee is committed to protecting your personal information. We use SSL encryption technology to keep all your information secure. Our privacy policy is published separately and will be considered part of these Terms.

• Your personal information is not sold to third parties.
• Information may be provided to government authorities in cases of legal obligation.
• Financial information is stored in accordance with the highest security standards.
• The cookie usage policy is described in detail in our privacy policy.

For more information on privacy, please visit our Privacy Policy page.

10. Account Closure or Suspension

10.1 Closure by xbjee

xbjee may close or suspend any account without prior notice in the following situations:

• Violation of these Terms.
• Evidence of fraudulent activity.
• Provision of incorrect or false information.
• Failure to complete KYC verification.
• Due to legal or regulatory requirements.

10.2 Closure by the User

If you wish to close your account yourself, please submit a request through our 24/7 live chat or email. You will have the opportunity to withdraw any remaining valid balance before the account is closed. A Self-Exclusion option is also available as part of responsible gaming.

11. Changes and Amendments to Terms

xbjee reserves the right to amend, change, or update these terms at any time. In the case of significant changes, users will be notified via their registered email. Continued use of the platform after any changes will be considered acceptance of the revised terms.

The latest version of these terms will always be published on this page, and the date of the update will be noted at the top of the page. Previous versions may be available upon request.

12. Contact and Dispute Resolution

12.1 Contact

For any questions or concerns regarding these terms, please contact us:

• 24/7 Live Chat Support (in Bengali) — available directly on the platform.
• Email: [email protected]

12.2 Dispute Resolution

Any dispute or complaint will first be addressed through our support team. The support team will provide an initial written response within 72 hours. An attempt will be made to resolve disputes through mutual agreement between both parties. If no agreement is reached, action will be taken in accordance with operational policy.